Terms of Service

1. General

All offers, deals and deliveries are subject to these delivery and payment conditions. Deviating agreements are only possible after consultation with LOS WEBROS. Should one of these provisions be ineffective, this will not affect the validity of the remaining provisions. Conflicting terms and conditions of the buyer do not apply, even if we have not expressly contradicted.

2. Offer & Contract

The contract comes about through the purchase in the web shop. By written order, the customer makes a binding declaration of intent. Orders are only valid after written confirmation or delivery. The conclusion of the contract is subject to the proviso not to provide in case of unavailability of work materials. In case of unavailability or only partial availability of the goods, the customer will be informed immediately.

3. Delivery

The delivery time is usually 3-4 business days (Switzerland). In countries outside Switzerland (Germany & Austria) the delivery time is approximately 4-8 working days. Nevertheless, the binding delivery time is fixed at 10 working days. In the event of delay in delivery due to default of a third-party supplier or another default for which LOS WEBROS is not responsible, there is no ground for rescinding the purchase and, in particular, no reason for a reduction in payment, unless this has been previously confirmed in writing or verbally by LOS WEBROS. If the delivery is delayed, the buyer can withdraw from the contract only after a written reasonable deadline and extension period of at least 14 working days from the occurrence of the delay. Claims for damages are excluded. Partial deliveries are permitted. Charged will be the amount sent. The selection of the shipping company is done by LOS WEBROS. Liability shall pass to the shipping company upon delivery. The customer is responsible for any applicable customs or import fees. LOS WEBROS is not responsible for any delays caused by Customs.

4. Deficiency, recall and return clause

The buyer is obliged to check the delivered goods immediately upon receipt and to notify any defects in writing without delay. Customary or minor, technically unavoidable deviations in quality, color, width, weight or design may not be objected to.

5. Payments

Payment is made in the case of webshop purchases as secure options via VISA, Mastercard or TWINT.

6. Default of payment & reservation of title

The delivered goods remain the property of LOS WEBROS until the fulfillment of all existing claims. The extended and extended retention of title applies.

7. Property and copyright

All of our product designs remain our property. Likewise, LOS WEBROS remains the general copyright of designs designed by LOS WEBROS. The use of images and images by LOS WEBROS requires the prior written consent of LOS WEBROS. Excluded from this rule are product photos that are used by traders who use LOS WEBROS products.